​​​​​​Al​madar Aljadid’s support details for network and coverage problems

Coverage locations can be viewed on the coverage map page in case of encountered problems with the network or signal.

If you are in a coverage location and are encountering any of the following problems: ​

• Lack of signal
• Difficult connection
• Frozen connection
• Lack of data connection

Please fill in the following form to receive help with network and signal issues. Choose the options that best represent the problems you are encountering. ​